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  • Answer count
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  • First answer
    October 11, 2013
  • Last answer
    September 25, 2014
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Strong Core & Back Kit

I just opened the box (bought it less than 30 days ago) and wanted to use it for the first time. The ball is missing a plug that closes the opening so the air doesn't go out. The air pump came inside a little plastic bag and there wasn't any plug anywhere in the box. I need the plug so I can start using it. I bought the kit at Wholefoods in San Francisco.
Top 10 Contributor
Top 10 Contributor
The Strong Core and Back Kit will not require a plug. There is a self sealing plug on this ball similar to that of a basketball. If you have not done so already, please contact customer service at 800-482-3747 and we would be happy to assist you in replacing your item!
6 days ago
by
AndreaG
Gaiam
 
Get fit while you sit with ergonomic support for a healthier back
 

height question

I am 5'2". Is the chair manufactured with short people in mind. When I sat in a friend's chair I had to straddle. Is that the proper way to use the chair.

thanks.
Best Answer
BEST ANSWER
Top 10 Contributor
Top 10 Contributor
The Classic Ball Chair was designed to meet the needs of those 5'-5'11". Proper positioning would be legs forward, feet flat on the floor, and legs at a 90 degree angle. If you find that it is difficult to achieve this posture on your chair, you may want to let some air out of the ball.
6 days ago
by
AndreaG
Gaiam
 

Where is the 10 minute downloadable bonus?

Andrea G does not understand the question posed previously. On the DVD, it states that one is able to download a bonus 10 minute  workout. How do we do this?!?!! Please look at the cover of this DVD before answering. 
Top 10 Contributor
Top 10 Contributor
I apologize for any confusion! Please use the web address below to access the 10 minute bonus download.

http://downloads.gaiam.com/flatabspilates/
6 days ago
by
AndreaG
Gaiam
 

Weight

Hi, 
How much does this mat weigh?

Thanks,
Tessa
Top 10 Contributor
Top 10 Contributor
The Sol Power-Grip Mat weight 3.8lbs, providing a sturdy surface for your rigorous practice!
6 days ago
by
AndreaG
Gaiam
 
Our ergonomic, latex-free, anti-burst 52cm fitness ball keeps your spinal alignment and core strong while you work when used in our <a href="/balance-ball-chair/95-1004.html" target="blank"><strong>Classic Balance Ball Chair</strong></a>. When used alone it is also great for fit ball exercises, core workouts, stretching and as a Pilates balance ball.
 

Inflation

Just bought the classic ball chair, how do I know if the ball is inflated enough or too much? Is there a general "firmness" that it should have, some have said I have not filled it enough, now I feel like it is too much.
Top 10 Contributor
Top 10 Contributor
The best way to know that your exercise ball is properly inflated is to measure the height of the ball when it's fully inflated. Here's the easiest way to do this:

Make a pencil mark on a wall at a height of 55, 65 or 75 centimeters, depending on which size ball you purchased. You'll find the optimal diameter (height) clearly indicated on the box that came with the ball you purchased. The diameter of an exercise ball is the same as its height when fully inflated.

Inflate the ball until the top of the ball is level with your pencil mark.

When inflating the ball, it should not measure more than the size indicated on the box, or it could burst.
1 week ago
by
AndreaG
Gaiam
 
Ergonomic support for improved posture meets elegant, European styling <p>Receive Free Standard Shipping on This Product for a Limited Time!</p>
 

do the extenders seen on the classic work on the premium chair as my desk is a few inches taller then normal.?

saw extenders offered on the basic chair and wondered if they work on the premium chair as well.
Top 10 Contributor
Top 10 Contributor
The extenders for the balance ball chair are only compatible with the Classic Balance Ball Chair.
2 weeks, 2 days ago
by
AndreaG
Gaiam
 

What is the length of the shower hose/wand?

Top 10 Contributor
Top 10 Contributor
The Three-Stage Shower Filter includes a 5-foot tangle-free massaging shower wand.
2 weeks, 2 days ago
by
AndreaG
Gaiam
 

What are the height limits for the kids chair?

Can a different sized ball fit in the base, and/or is the ball interchangeable?
Top 10 Contributor
Top 10 Contributor
The Kids Classic Balance Ball Chair is recommended for heights 42” to 51”. Only the 35 cm balance ball will fit this chair.
2 weeks, 6 days ago
by
AndreaG
Gaiam
 

Can I watch the video online?

I bought the balance ball that came with a workout DVD, but I don't have a DVD player. Is there a way I can watch the videos online? 
Top 10 Contributor
Top 10 Contributor
Unfortunately at this time, the Total Body Balance Ball video is not accessible online. We apologize for any inconvenience.
2 weeks, 6 days ago
by
AndreaG
Gaiam
 

What psi for the 65cm ball?

Top 10 Contributor
Top 10 Contributor
Although there is not a PSI for this product, you can ensure that full inflation of the ball has been reached at a height of 65 cm.
2 weeks, 6 days ago
by
AndreaG
Gaiam