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  • First answer
    October 11, 2013
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    September 1, 2015
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AndreaG's Answers
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How do I attach the exercise computer?

The Computer I received with the Mini Stepper does not match the computer shown on the Gaiam website 
So how can I use the computer that I did receive?
Top 10 Contributor
Top 10 Contributor
The step meter should slide into place on the center console! If this does not work for you feel free to contact us at customerservice@gaiam.com and we are happy to further assist!
22 hours ago
by
AndreaG
Gaiam
 
Adjustable back-strengthening ergonomic desk chair and exercise tool in one.
 

What about us tall people

I'm 6'2 with a pretty long torso.  Any thoughts on what to use as a balance ball chair?
Top 10 Contributor
Top 10 Contributor
Great question! We do not currently have a chair option available for heights above 6' however we did design the balance disc and balance cushion for this purpose. Either product would be a great option for you. If you need further assistance please let us know!
22 hours ago
by
AndreaG
Gaiam
 
Fully support your meditation or yoga practice with this square cushion.
 

I need cushioning behind my knees for certain poses when I'm in an upright position, but sitting on my heels. Would this Bolster do the job?

Top 10 Contributor
Top 10 Contributor
This would be a great option for you! The bolster is 6" thick, so as long as that thickness feels ok behind your knees this would work. You can try rolling a blanket 6" thick and placing behind your knees for measure.
22 hours ago
by
AndreaG
Gaiam
 
Relieve joint pain and increase flexibility in your hands and fingers.
 

Can I download the guide for these?

My guide disappeared.

Thanks
Top 10 Contributor
Top 10 Contributor
Although we do not have a download available, we are happy to email these to you. Please contact us at customerservice@gaiam.com and we can further assist.
22 hours ago
by
AndreaG
Gaiam
 
Now kids can build posture and keep their mind engaged while having fun!
 

What is the total height of the stay-n-play ball? What is the maximum weight capacity?

Top 10 Contributor
Top 10 Contributor
The height of this ball is 45cm and can support up to 175lbs.
4 days ago
by
AndreaG
Gaiam
 
Our best selling mat is now available in a longer and wider size, supporting you during any yoga practice.
 

Is this reversible like the regular-size Sol Dry-Grip Mat?

Top 10 Contributor
Top 10 Contributor
No the Sol Dry Grip Mat is not reversible. We advise that you only use the top surface for the best traction!
5 days ago
by
AndreaG
Gaiam
 
Protect your mat and carry it with ease in this beautifully printed mat bag.
 

Can this fit the Longer/Wider Gaiam Sol Dry-Grip Yoga Mat (5mm)

Top 10 Contributor
Top 10 Contributor
This mat bag will not fit our longer wider variations. This Bag will fit our standard mat 24"W x 68"L.
1 week ago
by
AndreaG
Gaiam
 

When/Will this mat become available for purchase again?

Top 10 Contributor
Top 10 Contributor
This will be available the 2nd to 3rd week of September. Thank you for your patience!
1 week, 1 day ago
by
AndreaG
Gaiam
 
Begin your yoga practice or take it to the next level with this exclusive Yoga Watercress Collection for Healthy Rewards Members.
 

Materials

Just to confirm I am reading the description correctly, this yoga mat is made of PVC and is not both PVC *and* Latex free, correct?  I see the mat is 6P free, but are there any health concerns I should be aware from just the PVC alone?
Top 10 Contributor
Top 10 Contributor
The Watercress mat is latex free and is made of PVC. Health concerns with PVC are in regards to Phthalates that are found in the plastic. We have taken the extra measures to remove any harmful materials from the mat. This mat is 6P free.
1 week, 5 days ago
by
AndreaG
Gaiam
 
Our bestselling Classic Balance Ball Chair now comes in a backless version to inspire a stronger core!
 

Plug

I received two parts that are white, which are presumably the plug.  I also received a black tip for the air pump.  What I'm not sure what to do with is the white part of the plug that looks like it should screw into something.  The part of the plug with the head fits into the other white piece.  Can anyone advise me on how this all fits together.  A picture would be great!
Best Answer
BEST ANSWER
Top 10 Contributor
Top 10 Contributor
You should have received a white plastic piece with threading that is a pump adaptor for use with a bicycle pump. The other white plastic piece will be the plug. If you need further assistance please let us know!
1 week, 5 days ago
by
AndreaG
Gaiam