On your website for this product (RESTORE ULTIMATE BACK RELIEVER), another person who purchased one had the same problem as I do. The paperwork that comes with the product says that there is a downloadable workout that can be found at gaiam.com/backreliever. Your response to this person was that you were working on making it available, but that it would be about 2 weeks before it was available. Well your response was dated 1 month and 2 weeks ago. What's up? Please don't be the kind of company who flakes on it's customers. I'm sure all of those at your company have good ethics and try to make good on your products and accompanying offers. Please let me know if this is going to happen or not. Thank you.